Deep in the city of Excelsis lie several wards sealed off on pain of death, areas forever blighted by Tzeentchian sorceries left in the wake of the traitor Ortam Vermyre's uprising. To deal with the magical creatures and haphazard spells that found their way out of these quarantined zones, the Order of Azyr was formed, with veteran witch hunter Galen ven Denst at its head. Together with his daughter Doralia, a peerless markswoman who's perfected the art of banishing rogue daemons with her rune-engraved crossbow bolts, he dedicates his life to snuffing out all manner of arcane threats to Excelsis.
The unique fighting styles of this father-daughter combo come to the fore when they deploy on the battlefield, with Galen plunging into furious close combat while Doralia picks off her targets at range. Both possess weapons ideally suited to hunting arcane foes, and they're capable of dissipating magical energies and rendering the greatest of endless spells harmless.
The kit is comprised of 18 plastic components, with which you can assemble one Galen ven Denst and one Doralia ven Denst. Galen can be assembled with a choice of weapon arms holding a pistol and torch, or a sword and pistol. Doralia can be assembled either with or without her tall, wide-brimmed witch hunter's hat. These models are supplied with 2x Citadel 28mm Round Base.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@impactgamingcenter.gg. Please note that returns will need to be sent to the following address: 49 Ludwig Dr. Fairview Heights, IL 62208.
If your return is accepted, you will be responsible for proper packaging and shipping of the items. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at contact@impactgamingcenter.gg.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. We do not provide returns/refunds for items that arrive later than the estimated shipping arrival date, or items lost during transit.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@impactgamingcenter.gg.