Privacy Policy

Impact Gaming Center Privacy Notice

Last Updated: December 15, 2023

Impact Gaming Center (“we”, “our”, or “us”) is a retailer of tabletop board games and card games that allows you to purchase, sell, and play games at our retail LAN center or online marketplace. This Privacy Notice (“Notice”) explains how we collect and use personal information from you when you visit our website, our retail store, or otherwise interact with us.

This Notice covers:

Scope
Changes to this Notice
Information Collection
Information Use
Information Disclosure
Your Access to and Control Over Information
Cookies
Data Retention
Information Security
Our Policy Towards Minors
Transfer of Information to the U.S.
Links to Other Websites
Contact Us

Scope

This Privacy Notice applies to personal information we collect from and about individuals who visit our website, our retail store, or otherwise interact with us as a consumer or customer of Impact Gaming Center.

Throughout this policy, we use the term “personal information.” Personal information is information that identifies or relates to you, or can reasonably be associated to or linked with you, your device, or your household. Personal information includes information such as your name, phone number, mailing address, email address, general location, unique device identifiers, and other commercial information, such as your purchase history. Personal information may also include information which helps us understand your preferences so that we may offer you products and services that may interest you. Personal information does not include information that is not reasonably linkable to an individual, or information that has been de-identified or aggregated.

Changes to this Notice

We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of the statement and, in some cases, including if we make material changes, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Notice whenever you interact with us to stay informed about our data privacy and protection practices and the choices you may have regarding your personal information.

Information Collection

We collect personal information you provide to us directly through our website and at our point of sale in-store, automatically when you visit our website, and from third parties or other sources.

Information You Provide to Us Directly

We collect personal information directly from you when you provide it to us, such as when you fill out a form or make an account on our website, when you make a purchase or sale in our store or online, when you subscribe to marketing emails or newsletters, or when you communicate with us. The personal information we may collect from you directly includes your name, contact information (mailing address, phone number, email), billing information, and purchase and sale history.

Information We Collect Automatically

Each time you use our website, we may use cookies, web beacons, clear GIFs, pixel tags, and similar technologies to collect information from you automatically. These automatic data collection technologies may be used on our website, in our email campaigns, and in any online advertisements we deploy. The information we may collect from you automatically may include your browser type, device and operating system, IP address, browser version, general geographic information, and the pages or features you utilize and visit on our website.

Information We Collect from Third Parties and Other Sources

When you sign up for an account on our website, you may have the option to create an account using your Shopify account information, your Google account, Apple ID or account, or your social media account login information. If you choose any one of these options when you create an account with us, we collect information from the third party you select to create your account. We also collect purchase information and transaction information from Shopify, which offers our web retail platform.

Types of Personal Information we Collect

We may collect any or all the following types of personal information from or about you through the methods described above:

Identifiers, such as your first and last name, email address, phone number, shipping address, and billing address
User account information, if you choose to create an account with us, such as your username, account password, and Shopify account information, Google account information, or Apple ID, if you create your account by using one of these methods
Personal characteristics such as age or date of birth
Order, purchase, and sale history, and similar commercial information
Store credit history
Device information, such as your IP address, browser type, and other unique device information
Billing information, such as your billing address and the date you paid us or made a sale, so that we can keep a record of payments for our products and payments to you for sales. All payments and payment-related information (i.e., credit card information) is processed by our third-party payment processor. We do not directly collect credit card or financial information from you
Any other information you choose to provide to us
Any other information you consent to provide to us at the time we collect it

Information Use

We use the information we collect to provide, maintain, and improve our products and services, including to provide you with products and services. We also use the information we collect to:

Offer our products, services and websites
Respond to your comments, questions, and customer service requests, and to communicate with you
Communicate with you about your transaction or account, and to provide you with any legal notices or other disclosures
If you visit our LAN center, to understand which games you play and how long you play them for
Market to you, including to provide you with customized website content, targeted offers, and advertisements that we believe may be of interest to you based on the information we have collected about you, or information we have collected from other sources.
Understand how you use our website, products, and services, so that we may improve our website, product, and service offerings
Monitor and analyze trends, usage and activities in connection with our website, products, and services
Provide you with technical and customer support
Protect, detect, investigate, and prevent fraudulent transactions or illegal activities in connection with our website, products, and services, including to maintain the security or integrity of our websites and our business
Comply with our legal obligations, including where we receive a subpoena through the legal or judicial process
Fulfill other directives you give to us
Carry out any other purpose you consent to at the time your information is collected

Information Disclosure

We may disclose information about you as follows or as otherwise described in this Privacy Notice:

With vendors, consultants and other service providers who need access to such information to carry out work on our behalf
With Shopify, who offers our online retail platform, and Binder, our point of sale system
With our payment processor
In response to a request for information if we believe disclosure is advisable or required, including to comply with any law, legal process or a request by public authorities or third parties
Aggregated, anonymized and de-identified information may be shared with vendors, consultants and other service providers for industry analysis, research and to measure outcomes
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
For any other purpose with your consent

Your Access to and Control Over Information

You may unsubscribe from marketing communications you receive from us at any time by using the link located in the bottom of the email. Please note that if you unsubscribe, we may still send you legally required notices, or information that is necessary to fulfill your order or your request to us.

If you choose to create an account with us, you may update your account information at any time by logging in to your account and making the changes you wish to make, or by notifying our team of the updates you wish to make using the contact information below.

Cookies

We may use persistent identifiers such as cookies, clear GIFs, pixel tags, web beacons, and similar technologies to automatically collect data from you when you visit our website. When we use the term “cookies,” we intend for this to encompass cookies, clear GIFs, pixel tags, web beacons, and similar technologies. Cookies collect information which allows us to authenticate you to the website to enhance our website security and functionality, analyze how our website and services are used, remember your visit to our website and preferences you indicate when you visit our website, link information about how you use the website with your account, analyze the effectiveness of our messaging and marketing, and tailor our products, services, website, and communications to you. We may also use cookies to identify you across other media, websites, or apps, to help to tailor our offerings and to provide enhanced personalization and communications. For more information about cookies on our website, please review our Cookie Policy.

The browsers of most computers, smartphones, and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for any website, you can do this through your browser settings. Your browser’s “help” function will tell you how to do this. However, please remember that cookies are often used to enable and improve certain functions on our websites. If you choose to switch certain cookies off, it is likely to affect how a particular website works. To find out how to manage cookies on popular browsers, you can visit www.allaboutcookies.org.

Data Retention

We store the information we collect about you for as long as it is necessary for us to retain the information for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Information Security

Impact Gaming Center makes protecting your information a priority and we take precautions to protect your information. When you submit or when we collect information via the website or in our store, we use reasonable measures to protect your information both online and offline. We employ reasonable physical, technical, and administrative security measures to safeguard your information and to help prevent unauthorized access and disclosure of personal information, including encryption, and other measures. Only employees who need the information to perform a specific job are granted access to personal information. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

Our Policy Towards Minors

Our website is not directed to children under age 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at team@impactgamingcenter.gg.

Transfer of Information to the United States

Impact Gaming Center is based in the United States. As such, your information will be processed in the United States. If you do not reside in the United States but access our website or visit our store, your home jurisdiction may provide different levels of data protection than the laws of the United States and may be more protective than U.S. law. If you are not comfortable with your information being processed under to U.S. law, please do not access our website or use our products or services.

Links to Other Websites

Our website may contain links to other sites. These other websites may have privacy practices that differ from our own. Please be aware that we are not responsible for the content or privacy practices of such other websites. We recommend that you review the Privacy Notice or Policy posted on any website that you access through or from our websites. The terms and conditions of our website also do not apply to any such linked websites. We do not endorse any linked websites, or the information, materials, products or services that are contained in or accessible through such linked websites.