Roll the die – place a ladder – catch the moon!
Climb through the clouds and reach for the moon! All it takes is a few cleverly placed ladders, a steady hand, and a bit of imagination. Reach for the moon, but don't stretch yourself too thin, or you may lose the ladders under your feet. With the right mix of suspense and risk-taking, you will ascend to success. In this dexterity/stacking game with a whimsical theme and beautiful design, players take turns rolling a die to determine how they must place their wooden ladder (it must touch one other ladder, two other ladders, or be the highest point. Ladders will shift as more pieces are added, adding an element of suspense and unpredictability. Raindrops are given to players whose ladders cause the structure to collapse; the winner is the player with the least amount of raindrops at the end of the game!
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at team@impactgamingcenter.gg. Please note that returns will need to be sent to the following address: 49 Ludwig Dr. Fairview Heights, IL 62208.
If your return is accepted, you will be responsible for proper packaging and shipping of the items. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at team@impactgamingcenter.gg.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at team@impactgamingcenter.gg.