Falling
One day, a tower fell from the sky, and in Falling you are an explorer searching for valuable relics and other items in that crumbling tower. By placing special devices in the tower, you increase the income of certain resources in the game, but as the round progresses, the towers collapse and these devices are returned to the players, granting them an even larger bonus! Additional bonuses can be obtained by converting resources using cards to create combos or by scoring victory points.
Players are explorers with a desire to increase income and gain victory points by placing devices in the falling tower. By choosing one of 12 unique companions, you can enjoy a different feeling of play every time. By climbing up the floors, you can place devices in better locations. Earn income from the devices you place, but at the end of the round, the tower will fall and each floor will descend. The devices that descend and are removed from the board will be collected on your personal board, bringing you large income. Can you become the best explorer?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@impactgamingcenter.gg. Please note that returns will need to be sent to the following address: 49 Ludwig Dr. Fairview Heights, IL 62208.
If your return is accepted, you will be responsible for proper packaging and shipping of the items. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at contact@impactgamingcenter.gg.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. We do not provide returns/refunds for items that arrive later than the estimated shipping arrival date, or items lost during transit.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@impactgamingcenter.gg.
