EXIT: Advent Calendar - The Magic of Christmas
Peace, the scent of pine, not a soul in sight – a long hike through the unspoilt forest is just what you need. You’re happy to have escaped the hustle and bustle of the pre-Christmas season. You’re just resting in a picturesque clearing when you hear a loud bang and everything goes black.
When you wake up, the forest around you is enchanted and you are surrounded by snow! Red baubles hang in the trees; lights twinkle in the undergrowth. Then, shock hits you: Your hands! They’re completely covered with green fur…
This Advent calendar is both an EXIT® game and an adventure story: To find out what has happened to you and the forest, you open a door of the calendar every day. Behind each door, you’ll find an exciting new riddle, the solution to which will take you to the next day’s room. Only if you follow the clues and solve all 24 riddles, will you be able to uncover the secret of the forest.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@impactgamingcenter.gg. Please note that returns will need to be sent to the following address: 49 Ludwig Dr. Fairview Heights, IL 62208.
If your return is accepted, you will be responsible for proper packaging and shipping of the items. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at contact@impactgamingcenter.gg.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. We do not provide returns/refunds for items that arrive later than the estimated shipping arrival date, or items lost during transit.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@impactgamingcenter.gg.
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